Privacy Policy

1. Information We Collect

Account Information

When you create an account, we collect your email address, name (optional), timezone, and language preferences. Your password is securely managed by our authentication provider and is never stored directly in our systems.

Connected Social Media Accounts

When you connect social media accounts (such as Instagram, Facebook, TikTok, Twitter/X, LinkedIn, YouTube, Bluesky, Threads, or Pinterest), we collect your profile information including display name, username, profile image, and account identifiers. This data is used solely to enable posting and analytics features.

Content You Create

We store the content you create through our platform, including post text, media files, scheduling preferences, and platform-specific configurations. Media files are stored securely in cloud storage.

Performance Metrics

We collect engagement metrics from your published posts (likes, comments, shares, views, impressions) to provide analytics features within the platform.

Payment Information

Payment processing is handled by Stripe. We do not store your credit card details. We only receive confirmation of your subscription status and billing identifiers from Stripe.

2. How We Use Your Information

• To provide and maintain our social media management service
• To publish content to your connected social media accounts
• To display analytics and performance metrics
• To process AI-powered features like content translation
• To manage your subscription and process payments
• To communicate with you about service updates
• To ensure security and prevent fraud

3. Third-Party Services

We use the following third-party services to operate our platform:

• AWS - Cloud infrastructure, authentication, and media storage
• Stripe - Payment processing and subscription management
• Social Media Platforms - For publishing content and retrieving metrics via OAuth connections

Each of these services has their own privacy policies governing how they handle your data.

4. Data Sharing

We do not sell your personal information. We only share data with:

• Third-party service providers necessary to operate our platform
• Social media platforms you explicitly connect to
• Team members within your brand/workspace (if applicable)
• Law enforcement when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including encrypted connections (HTTPS), secure authentication tokens, and access controls. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your personal data within a reasonable timeframe, except where we are required to retain it for legal or legitimate business purposes.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Disconnect your social media accounts at any time
• Export your data

To exercise these rights, contact us at the email address below.

8. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party tracking or advertising cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

caio@aimrank.io